The Moscow office is looking for a proficient Billing Operations Administrator to support our Account Management team! In this position you will work closely with the sales team maintaining and collecting all payments and account balances for our sales and revenue channel. We are looking for someone who is a self-starter, team oriented, and a great communicator. This individual should also have strong analytical and problem solving skills. As the Billing Operations Administrator, you will be responsible for maintaining and supporting all sales subscription receivables.Responsibilities:
Manage direct debit platform and oversee incoming payments for the international sales team including Russia and EU markets
Regularly review aging report to determine overdue payments; list and keep track of each customer’s outstanding balances
Carry out all daily/weekly payment decline notifications; communicate between sales reps and managers on the status of their clients’ declining payments
Perform account reconciliations and audits
Amend and cancel accounts as per manager approval, ensuring everything is correctly recorded in all related platforms
Communicate with clients: generate and send out invoices and agreements
Liaise with US and UK Billing and Finance teams as necessary
2+ years experience in a billing or analytical role
Fluency in Russian and English
Experience with payment platforms a plus (GoCardless, CloudPayments…)
Experience with Salesforce or other CRM preferred
Extreme attention to detail
Ability to maintain confidentiality of private and sensitive information, records and reports
Able to manage a heavy workload whilst meeting strict deadlines
In 2016, Houzz was named "Best App" at Google's inaugural Play Awards and voted 6th on CNBC’s Top Disrupter list in 2017- just sayin’! Now the bonus points;
Opportunity for growth – join a fast growing technology organisation where we look from within to fill our leadership roles! You’ll be part of a rapidly expanding team on a mission to grow Houzz internationally.
Our beautiful office is located right in the middle of ARMA - in a cool, modern, comfortable environment designed to reflect our culture.
A stocked kitchen to keep you fueled.
We are a close-knit family who love to celebrate birthdays and team accomplishments!
У кандидатов должен быть уверенный английский, опыт коммуникаций с клиентами на предмет оплаты счетов и задолженностей.